JackpotMobile Terms and Conditions

Welcome to Jackpot Mobile Casino. These terms and conditions govern your use of our website, our apps and all services we provide. By registering an account with us, you agree to be bound by these terms in full. We at JackpotMobile encourage you to read this document carefully before you deposit, play or claim any promotion, as it forms a binding agreement between you and our company.

Who We Are

At Jackpot Mobile, we are operated by Grace Media (Gibraltar) Limited, a company registered in Gibraltar under company number 120628, with our registered office at Sovereign Place, 117 Main Street, Gibraltar GX11 1AA. We are also referred to as Grace Media Limited, registered in the United Kingdom at 61 Mosley Street, Manchester M2 3HZ. Our JackpotMobile Casino platform has operated since 2014, giving players a long-established, regulated home for online slots, live casino and sports betting.

Our Licences

We hold a licence from the UK Gambling Commission (licence number 57869) and from the Gibraltar Gambling Commission (RGL No.125). Our gambling software operates under UK Gambling Commission licence 57869 and Gibraltar Gambling Commission RGL No.118. We are also authorised under licence 56784 and regulated by the Gibraltar Regulatory Authority. Every game on our site is independently tested and certified by NMI before it goes live, so you can trust the fairness of every spin.

Eligibility, Registration and Your Account

You must be at least 18 years old to create a jackpotmobile login and use our services. When you register, you agree to provide accurate, current and complete information, and you must keep your jackpot mobile casino login details confidential at all times. We reserve the right to verify your identity, age and payment details before processing any withdrawal, and we may suspend your account until such checks are completed.

• You may only hold one active account with us at any time.
• You are responsible for all activity that takes place under your jackpotmobile casino login.
• We may close or suspend accounts that breach these terms, including duplicate accounts or fraudulent registrations.

Restricted Territories and Location Checks

Registration and use of our services are limited to permitted jurisdictions. Our Jackpot Mobile platform serves customers in the United Kingdom under our Great Britain licence, together with further jurisdictions permitted under our Gibraltar licence, and we also welcome Canadian players via Interac. Use of a VPN is only permitted where you are genuinely located within Great Britain, or within a jurisdiction permitted under our Gibraltar licence. If we determine that your true location breached this condition, we may void any winnings above your net zero deposit position, and we reserve the right to take further account action.

Deposits and Withdrawals

We accept deposits in GBP only. Our minimum deposit is £5 or £10 depending on your chosen payment method, and our minimum withdrawal is £10, though we can process smaller amounts below £10 on request via live chat, and no minimum applies when you are closing your account entirely.

Accepted Payment Methods

• Visa debit and Mastercard debit
• Google Pay and PayPal (balance, debit card or instant bank transfer)
• Trustly / Pay by Bank
• MuchBetter
• AstroPay and Bank Transfer for customers outside the UK
• Interac for our Canadian players

We do not accept prepaid cards, credit cards, company cards, cryptocurrency or third-party payment methods. Some historic payment options such as Visa Electron, Maestro, Ukash, Skrill, Boku and Neteller may still apply to existing accounts, and PayPal is being rolled out across our platform. Wherever possible, we return your winnings to the same method you used to deposit.

Our withdrawal limits range from £10 up to £10,000 per individual withdrawal request; larger balances must be withdrawn in increments of £10,000 or less. Depending on the method, weekly and daily limits may also apply, such as £10–£20,000 per week on cards and Boku, or £10–£10,000 per day on Skrill and Neteller. Once submitted, we review and process withdrawal requests within 48 hours, after which cashout typically takes between 1 and 5 working days depending on your chosen method.

Bonuses and Promotions

We regularly run promotions for our players, though we should be transparent that we do not currently operate a jackpot mobile casino no deposit bonus. Instead, selected new account holders who make their first deposit can enjoy our welcome offer: deposit £10 and wager £10 in cash on slots to unlock 20 Free Spins on Gates of Olympus. The qualifying deposit must be selected from the deposit drop-down menu, and only your first deposit and cash stakes on slots count toward this offer. We limit this jackpotmobile casino bonus to one claim per customer, and spins are credited within 7 days and remain valid for a further 7 days from your account's Promotions tab. Each spin carries a value of £0.20, with a maximum redemption of £50, and only one active jackpotmobile bonus or set of free spins is permitted at any time.

Sports bettors can take advantage of our Bet £20 Get £20 in Free Bets offer, available to new customers only. This requires a minimum £20 cash bet at odds of 2.00 or higher, and Build-A-Bet or Bet Builder wagers do not qualify. We reward eligible customers with one £10 In-Play Free Bet at minimum odds of 2.0 and one £10 Bet Builder Free Bet at minimum odds of 3.0, both of which expire 7 days after being credited.

Beyond our welcome package, we offer ongoing promotions including our Bankroll Builder, a 25% Booster Bonus up to £100, Winning Wednesday, Free Spin Frenzy, our Leaderboard challenge, Drops & Wins and our Monthly Wheel. If you're searching for a jackpot mobile promo code or jackpotmobile bonus code, we advise checking our Promotions page directly, as we do not distribute codes through third-party sites.

Our VIP Club

Our loyalty programme is open to all players by invitation, earned through regular play at Jackpot Mobile. As a VIP member, you'll enjoy exclusive bonuses, monthly cashback, prize draw entries, priority support and access to a personal account manager. If you hold VIP status with another operator, we can review your status for transfer to our JackpotMobile VIP club on request.

Games and Software

We host over 1,000 games from leading studios including NEKTAN, NextGen, NetEnt, Playtech, Microgaming and Pragmatic Play. Our jackpotmobile slots library features titles such as Wish Upon A Jackpot, King Kong Cash, Gorilla Go Wild, Sweet Bonanza, Starburst and Rainbow Jackpots, alongside our jackpotmobile live casino tables powered by Evolution and Playtech, including Blackjack Live, Lightning Roulette and a range of game shows. Slot stakes at Jackpot Mobile range from 10p to £500 per spin, and we also offer bingo, scratch cards, roulette, blackjack, baccarat, poker and sports betting under one account.

Access Across Devices

Our platform is fully optimised for desktop and mobile browsers, and we also provide a dedicated jackpotmobile app for iOS and Android devices. Whether you're using our jackpot mobile casino app or searching for the dream jackpot mobile app experience, we ensure the same secure, fully licensed environment across every device.

Customer Support

Our support team is available via live chat, telephone, email and our contact form, alongside a comprehensive FAQ section. Telephone and live chat support run from 08:00 to 00:00 GMT/BST daily, and we answer emails within 24 hours. You can reach us at customersupport@thegracemedia.com or by calling 020 3478 1906.

Changes to These Terms

We may update these terms from time to time to reflect regulatory changes or improvements to our services. We will notify you of material changes, and your continued use of our jackpot mobile casino account after such changes constitutes your acceptance of the revised terms. If you have questions about these terms, our bonuses, or jackpot mobile casino sister sites operated within our group, please contact our support team directly.